Here at Southlake Mitsubishi, you’ll find confidence, satisfaction, and peace of mind with each new car or SUV you consider — all thanks to the Southlake Mitsubishi Lifetime Warranty program. This value-boosting addition to your new vehicle purchase at our dealership in Merrillville, IN, is good for as long as you own the vehicle. There’s no cap on the years it’s in effect, no ceiling for the number of miles you can drive, and no deductible on repairs to your engine, transmission, or drivetrain components. It’s all just one of the many ways we strive to invite you into the Southlake family — and part of our signature Southlake Family Guarantee.
Learn more about the Southlake Mitsubishi Lifetime Warranty program with this page. Have a question? Contact one of our team members for more information online or by calling (219) 947-1700.
Creating a first-rate dealership experience starts with helping you find the right vehicle fit. If you’re intrigued by our lifetime warranty program, browse our new inventory to find a model you like and schedule a test drive to take a close look.
Navigate to a specific research section to learn more:
| Lifetime Warranty | Other Warranties | |
| Engine Coverage | ✓ | ✓ |
| Fuel Delivery Coverage | ✓ | ✖ |
| Transmission Coverage | ✓ | ✓ |
| Front Wheel Drive Coverage | ✓ | ✖ |
| Rear Wheel Drive Coverage | ✓ | ✖ |
| Diesel Coverage | ✓ | ✖ |
| Turbo/Supercharge Coverage | ✓ | ✖ |
| Commercial Vehicle Coverage | ✖ | ✖ |
| How Much Is My Deductible? | $0 | 25% of covered repair** |
| Are Service Reminders Sent? | ✓ | ✖ |
| Are Maintenance Guides Provided? | ✓ | ✖ |
| Do I receive Customer Support? | ✓ | ✖ |
| Is It Cancellable? | ✖ | ✖ |
| Is It Transferable? | ✖ | ✖ |
| Do I Have A Waiting Period? | There is no waiting period with LIFETIME WARRANTY from adg | 3 Months/3,000 Miles |
| Do I Have A Limit To My Coverage? | No limit to the dollar amount!¹ | The aggregate limit is lesser of $4,000 or NADA avg. retail |
| Maintenance Schedule | Specified in Owner’s Manual or 6 months/7,500 miles | 3 Months/3,000 Miles |
| Maintenance Grace Period | 1 Month/1,000 Miles | ✖ |
*Limited non-factory warranty good at participating dealership. Certain models may be excluded. See dealer for complete details.
**Average deductible. Actual percentage of deductible may vary by make, model and warranty plan.
¹Single claim connot exced NADA retail value of vehicle
Keeping your new Mitsubishi car or SUV in peak condition with routine automotive maintenance is the choice that yields benefit upon benefit. Keep your Southlake Mitsubishi Lifetime Warranty in effect by completing regularly scheduled maintenance tasks as outlined in the maintenance guide we provide. Want a more personal approach? We can send you reminders for the routine maintenance and service your Mitsubishi requires.
Bring your vehicle back to our Mitsubishi service center in Merrillville, IN, for expert attention to all its maintenance requirements. Easily schedule service online. Or, contact us for information about participating service locations. Have a question about the maintenance requirements for the Southlake Mitsubishi Lifetime Warranty program? Send us a message for more information or call us at (219) 947-1700.
Contact the dealer where you purchased the vehicle. They will handle it all from there! If you have any questions that you would like to ask us directly, you may call 1-866-494-1366 and speak with a claims specialist.
Claim specialists are available Monday – Friday 8 a.m. to 8 p.m. EST and 9 a.m. to 5 p.m. on Saturday to answer all of your questions.
There is no deductible on the program. All parts and labor are covered 100%
It is required that you maintain the vehicle with the selling dealer or a pre-authorized facility in accordance to the Manufacturer’s Recommended Maintenance Schedule. To check to see the maintenance required for each particular make and model, please check Edmunds Recommended Maintenance. If you have any further questions, please contact a Claims Specialist at 1-866-494-1366.
You can locate a dealer by emailing us at [email protected] or by calling 1-866-494-1366.
Although you are required to perform every Manufacturer’s Recommended Maintenance with your selling dealer or a facility which has been preauthorized, you may call us at 1-866-494-1366 and PRE-AUTHORIZE any maintenance service to be performed while you are traveling or not at the selling dealer. If you need assistance with this you may also contact your selling dealer’s service department for details.
Although you are required to have all repairs performed at your selling dealer, if you are over 150 miles or more away from your selling dealer, you may take your vehicle to any licensed repair facility to have your repair work completed. You may call us at 1-866-494-1366 for assistance or you may contact your selling dealer’s service department for details. Please remember – all out of state repair service must be preauthorized or the repairs performed by an outside dealer will not be accepted.
No, all repairs are paid by National Warranty Administration Network (NWAN) by credit card. Please be sure that all repairs are authorized prior to the repair being completed. All unauthorized repairs will not be covered.
Towing and rental car coverage is not provided by your Lifetime Warranty Program contract. However, if you purchased an extended service contract, your extended service contract will most likely provide that coverage for you.
Any repair facility or dealership that employs ASE (Automotive Service Excellence) technicians. ASE technicians are certified through a national non-profit organization to ensure the technicians competency in many areas of the automotive industry. Repair establishments with at least one ASE technician are permitted to display the ASE sign. Motorists should look for facilities that display the ASE Blue Seal of Excellence logo.
One of the advantages to taking your vehicle to a licensed repair facility is that if an ASE certified technician is not the individual working on your vehicle (say, for an oil change), they are still available to assist and oversee the work being performed. This ensures that the maintenance is being performed properly, and to the manufacturer’s recommended specification.
No, not exactly. As mentioned earlier, the technicians themselves obtain these certifications. The facility itself is not certified, however, businesses with a high level of commitment to ASE (75 percent of service personnel certified) are entitled to a special “Blue Seal of Excellence” recognition from ASE. You will sometimes see this logo displayed inside the facility waiting area.
