Mitsubishi Dealership Frequently Asked Questions | Southlake Mitsubishi

Whether you’re looking to learn more about our comprehensive warranties, vehicle maintenance options, financial assistance, or budget-friendly incentives, the Southlake Mitsubishi team is committed to exceptional customer service and transparency. See this collection of frequently asked questions to gain insights into the many benefits we offer. If you have additional inquiries for our experts in Merrillville, IN, we’ll be happy to help when you contact us online or call us at (219) 947-1700.

Quick Jump

Navigate to a specific research section to learn more:

FAQ

What Is the Southlake Family Guarantee?

Every vehicle purchase at Southlake Mitsubishi comes with the Southlake Family Guarantee, which includes our Lifetime Warranty Program and Xzilon® Fresh Start Package.

How Does the Southlake Family Guarantee Benefit Me?

The Southlake Family Guarantee offers comprehensive coverage for essential components of your vehicle, including the engine, transmission, and drivetrain. Additionally, the Xzilon Fresh Start Package includes interior and exterior care for your vehicle to help ensure optimal protection and longevity.

What Is the Southlake Lifetime Warranty Program?

The Lifetime Warranty Program lasts for the entirety of your vehicle ownership, featuring no mileage limits, no expiration date, and no deductible for repairs to key components like your engine, transmission, or drivetrain.

Which Vehicles Are Eligible for the Lifetime Warranty Program?

New Mitsubishi vehicles are eligible for the Lifetime Warranty Program, as well as certain certified pre-owned vehicles that meet a set of criteria. If you have questions about a particular vehicle’s eligibility, please contact our team at (219) 947-1700.

What Does the Lifetime Warranty Program Cover?

The Lifetime Warranty Program offers coverage for your vehicle’s engine, fuel delivery, transmission, front- and rear-wheel drive components, diesel, and turbo/supercharger components. The program also applies to commercial vehicles, and it provides additional maintenance guides, service reminders, and customer support. 

Can I Get Pre-Approved for Financing Before Visiting the Dealership?

Yes. At Southlake Mitsubishi, we make it easy to get pre-approved online before financing a vehicle. 

Do You Offer Lease Options?

Yes, we offer lease options for a variety of new Mitsubishi vehicles.

What Should I Bring When Buying a Car?

When purchasing a vehicle, please bring a valid driver’s license, proof of insurance, any vehicle you hope to trade in, and a method of payment for your down payment.

Do You Accept Trade-Ins?

We are happy to accept trade-in vehicles at Southlake Mitsubishi; you can even value your trade online to get an estimate of its worth. Learn more about our 3K trade-in opportunities, where you can receive $3,000 for any trade-in vehicle, no matter its condition.

Are There Current Incentives or Promotions?

We’re always offering rotating specials and promotions, whether you’re looking for incentives on new vehicles, exploring discounts on services, or want to find deals on Mitsubishi parts

Does Southlake Mitsubishi Have a Service Department?

Our Merrillville, IN, dealership offers a state-of-the-art service center that employs a team of factory-certified automotive technicians.

How Do I Schedule a Service Appointment?

To schedule your next service appointment at your convenience, please fill out our online form.

Contact a Specialist With Additional Questions

Have additional questions for our team of Southlake Mitsubishi representatives? We’re always happy to help. Either contact us online or call our dealership in Merrillville, IN, at (219) 947-1700.

Contact Us

We would love to hear from you! Please fill out this form and we will get in touch with you shortly.
  • This field is for validation purposes and should be left unchanged.
Southlake Mitsubishi 41.470384, -87.2859186.